Must Know Info

Must Know Info

Summer Closure

We will be close for our annual summer holiday from 1st - 31st August.  The cut off date for accepting and delivering orders prior to our summer closure is 19th June.  Orders received after this date will be processed and delivered in September/October timeframe, depending on the date they were placed and paid for on our website.


Pricing Information & Purchasing Our Product

  • We provide business-to-business service. 

  • We do NOT send the pricing information nor creating manual invoice for purchasing our product and service. Everything is available online right on our website after our clients have obtained an approved Trade Account with us.

Here is how it works:

Clients with Existing Business

You must register with our website as an application for a Trade Account.  From the Homepage click on "Sign in for a Trade Account", and follow the instruction. 

Please note the following information:

  • The Registration applications without a valid and active eCommerce website will be considered as "clients without a business" (see the next section below)

  • Incomplete registration application  (e.g. no address, no phone number, etc) will be automatically deleted from our website system.

After your registration has been approved by us, we will send you a confirmation email to say you should now be able to access to our website with your login information to see the pricing information, and to purchase products online.

Clients Without an Established Business

If you are a start-up trying to establish your own business by creating your own brand, we can help you. 

  • As the first step, please register with our website

  • We will send you an email confirmation with the pricing information for our "Wholesale Makeup Startup Pack" and "Samples Packs" . This is a great stepping forward for initiating and launching your own business in the natural beauty product industry.

  • After you have purchased our "Wholesale Makeup Start-Up Pack", you will be automatically given an approved Trade Account in which you can then access to our website for your future orders.

You also have an option to purchase our branded line as wholesale, if you wish.  

Our Minimum Order Value

The minimum order value for purchasing our product for clients that have an approved Trade Account is £150.

Our Minimum Order Quantity (MOQ)

Please refer to our website for the MOQ for the relevant product.

Our Makeup Samples

We do not offer individual samples for our colours.  Our samples are available as  'Samples Pack' that includes a sachet for every colour that we currently offer for a given product.  These Samples Packs are designed to help you test, experience the product, and ultimately select colours for creating a portfolio of colours that you would like to create for your brand.

If you wish to purchase products based on the images on our website, you can certainly do so you at your own risk, depending on computer monitor colours are shown different than the actual colour.  

Our Custom-Filling & Packaging Service

If you prefer to provide your own cosmetic containers to be filled and packaged with our product, please make an enquiry via email to us, providing the following information:

- Size of your containers (e.g. 45ml jar),

- Type of product you require for each container (e.g. 10ml jar with 2g eyeshadow powder)

We will then get back to you with information on the MOQ and pricing.

Our Cosmetics Label Service

If you require designing and printing service for your brand, we have our own in-house labelling design studio and printing workshop service.  Click here for our Cosmetic Label Service.

Our Cosmetic Screen Printing Service

We offer screen printing service via a 3rd party supplier that have worked with us for many years.  Click here for our Cosmetic Screen Printing Service.

Our Catalogue

As an eco-friendly company, we do not believe in killing trees for making fancy glossy paper catalogue. Our catalogue is simply our website!

Our Images on Website

Due to the variances in computer monitors the colours may vary from photos shown. We would strongly advise to purchase our Samples Packs for choosing your shades/colours to make sure ordering the right colours!

The Copyright Notion

Colour Code - Please do not copy our manufacturing colour codes for your brand! You are creating your own brand, therefore you should create your own "colour name or colour code" to keep your own identity. 

Website Content and Image - Contents and images on our website are not to be copied without our permission.

More Useful Information

Please visit the following pages/links on our website for some more very useful information:

- Terms of Service