Must Know Info

Must Know Info


Summer Holiday Closure 1st - 31st August. 

Orders received at this time or during the above date will be processed in September/October timeframe, depending on the date they were received and paid for in our system.


Access to Our Pricing Information & Purchasing Product

  • We provide "business-to-business service". 

  • We do not send the pricing information over the email.

  • Access to the pricing information and purchasing our products (except bulk powder) is available on our website only to the clients have an approved Trade Account with us.

Here is how it works:

Clients with Existing Business

  • Please register with our website (Homepage, click on "Sign in for a Trade Account")

  • After we have reviwed and verified the information you have provided, we will approve your registration as "Trade Account" and send you a confirmation note.

Please note:

  • Registrations without a valid and active eCommerce website will be considered as "clients without a business" (see the next section below)

  • Incomplete registrations (e.g. no address, no phone number, etc) will be automatically deleted from our website system.

Clients Without an Established Business

If you are a start-up trying to establish your own business by creating your own brand from our product, we can help you. 

  • Please register with our website

  • We will send you an email confirmation that includes the following pricing information: "Wholesale Makeup Startup Pack" and "Samples Packs" . This is a great stepping forward for initiating and launching your own business in the natural beauty product industry.

  • After you have purchased our "Wholesale Makeup Start-Up Pack", your account will be upgraded to a "Trade Account" in which you can then access to our website for your future orders.

You also have an option to purchase our branded line as wholesale makeup, if you wish.  

Our Minimum Order Value (MOV)

The MOV for purchasing our product for clients with an approved trade account is £150.

Our Minimum Order Quantity (MOQ)

This information is available for every product on our website.

Our Makeup Samples

We do not offer individual samples for our colours.  Our samples are available as  'Samples Pack'.  They are available to clients that have registered with us.

If you wish to purchase products based on the images on our website, you can certainly do so you at your own risk as depending on computer monitor, colours may shown different than the actual colour.  

Our Custom-Filling & Packaging Service

If you prefer to provide your own cosmetic containers to be filled and packaged with our product, please email us the following information:

- Size of containers (e.g. 45ml jar),

- Type of product you require for each container (example, 10ml jar with 2g eyeshadow powder)

This will help us to determine the pricing and MOQ that we can offer.

Our Cosmetics Label Service

If you require designing and printing service for your brand, we have our own in-house labelling design studio and printing workshop service.  Click here for our Cosmetic Label Service.

Our Cosmetic Screen Printing Service

We offer screen printing service via a 3rd party supplier that have worked with us for many years.  Click here for our Cosmetic Screen Printing Service.

Our Catalogue

As an eco-friendly company, we do not believe in killing trees for making fancy glossy paper catalogue. Our catalogue is simply our website!

Our Images on Website

Due to the variances in computer monitors the colours may vary from photos shown. We would strongly advise to purchase our Samples Packs for choosing your shades/colours to make sure ordering the right colours!

The Copyright Notion

Colour Code - Please do not copy our manufacturing colour codes for your brand! You are creating your own brand, therefore you should create your own "colour name or colour code" to keep your own identity. 

Website Content and Image - Contents and images on our website are not to be copied without our permission.


To address concerns expressed by our European clients, we are excited to announce our newly established European office in Spain, which is now our marketing office and additional capability for handling & distribution of orders.

More Useful Information

Please visit the following pages/links on our website for some more very useful information:

- Terms of Service